Legal claims management

Automated claims processing and intelligent document analysis enabling faster resolution, reduced manual effort, and improved compliance in marine warranty cases

The challenge

A global marine repair service provider struggled with manual processing of warranty claims and liability disputes across multiple shipyards, leading to delayed settlements, inconsistent documentation review, high legal costs, and limited case visibility.

The solution

We implemented AI-powered Claims Platform using Azure AI Document Intelligence to extract and classify claim data. UiPath automation streamlined case routing, Databricks analytics identified fraud patterns, and Power BI dashboards provided real-time case tracking and compliance monitoring.

Measured impact

45-55%

Reduction in claims processing time,

60%

Decrease in manual document review effort,

30%

Reduction in legal dispute resolution costs